Privacy policy

Privacy Policy

Last updated: 14 July 2026

1. Data Controller

Electrolightz Oy ("Dapteri", "we", "us", or "our") respects your privacy and processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Finnish data protection legislation.

Electrolightz Oy

Business ID: 3320935-3

Rantatie 3163
66210 Molpe
Finland

Email: info@dapteri.com

This Privacy Policy explains what personal data we collect, why we process it, how we use it, and your rights regarding your personal data.

2. Personal Data We Collect

We only collect personal data that is necessary to operate our online store and provide our services.

We may collect:

Contact Information

  • Name
  • Shipping address
  • Billing address
  • Email address
  • Phone number

Order and Payment Information

  • Ordered products
  • Order history
  • Shipping method
  • Payment method
  • Payment status

We do not store or process your payment card details. Payments are securely processed by our payment service providers.

Customer Account

If you create an account, we store:

  • Login credentials
  • Order history
  • Saved contact information

Customer Service Information

When you contact us, we process the information you provide in order to respond to your enquiry and provide customer support.

Product Reviews

If you submit a product review, we process the information you choose to publish together with your review.

Website Usage Information

We may collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Products added to the shopping cart
  • Time spent on the website
  • Information collected through cookies

3. How We Use Personal Data

We process personal data to:

  • process and deliver orders
  • process payments
  • manage customer accounts
  • provide customer support
  • process returns and complaints
  • comply with legal obligations
  • prevent fraud
  • improve our website and services
  • analyse website performance
  • send marketing communications where you have given your consent

4. Legal Basis for Processing

We process personal data under one or more of the following legal bases under the GDPR:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests
  • Your consent

5. Data Retention

We retain personal data only for as long as necessary.

For example:

  • Accounting records are retained as required by Finnish accounting legislation.
  • Customer account information is stored until the account is deleted.
  • Customer service communications are retained as long as necessary to resolve the matter.
  • Marketing consent is stored until withdrawn.

Certain information may be retained longer where required by law or for the establishment, exercise, or defence of legal claims.

6. Sharing Personal Data

We never sell your personal data.

We may share information with trusted service providers where necessary to operate our business, including:

  • Shopify
  • Shopify Payments
  • Klarna
  • Posti
  • Google Analytics 4
  • Google Ads
  • Shopify Email
  • Judge.me
  • Trustpilot

We may also disclose information where required by law.

All service providers process personal data in accordance with applicable data protection legislation.

7. International Data Transfers

Some of our service providers may process personal data outside the European Union or European Economic Area.

Where this occurs, we ensure appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses (SCCs) or another lawful transfer mechanism under the GDPR.

8. Cookies

We use cookies and similar technologies to:

  • operate our online store
  • improve user experience
  • analyse website usage
  • measure advertising performance
  • display relevant advertising

We use services including:

  • Shopify
  • Google Analytics 4
  • Google Ads
  • Judge.me
  • Trustpilot

Our website also uses Google Consent Mode v2, ensuring that analytics and marketing cookies are only activated according to your consent preferences.

For more information, please see our Cookie Policy.

9. Your Rights

Under the GDPR, you have the right to:

  • access your personal data
  • request correction of inaccurate data
  • request deletion of your personal data where applicable
  • request restriction of processing
  • object to processing
  • request data portability
  • withdraw your consent at any time
  • lodge a complaint with your local data protection authority

10. Data Security

We protect personal data using appropriate technical and organisational security measures.

These include:

  • SSL/TLS encryption
  • Access controls
  • Trusted service providers

Only authorised personnel have access to personal data where necessary.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in legislation, regulatory guidance, or the development of our services.

The latest version will always be available on our website.

12. Contact Information

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us.

Electrolightz Oy

Business ID: 3320935-3

Rantatie 3163
66210 Molpe
Finland

Email: info@dapteri.com