Shipping policy

Delivery Policy

Last updated: 14 July 2026

Delivery Area

We currently deliver orders only within Finland.

At this time, we do not ship products outside Finland.

Delivery Time

We aim to process and dispatch all orders as quickly as possible.

The estimated delivery time is generally 1–5 business days, unless otherwise stated on the product page.

Delivery times are estimates only and may be affected by factors such as carrier processing times, public holidays, or other exceptional circumstances.

Shipping Methods

The available shipping methods, shipping costs, and estimated delivery times are displayed at checkout before you confirm your order.

All deliveries are handled by Posti.

Order Tracking

If your selected shipping method includes tracking, we will send you a tracking number by email as soon as your shipment has been handed over to the carrier.

Damage During Transit

All shipments are carefully packed before dispatch.

If your order arrives damaged or you suspect that it has been damaged during transit, please contact us as soon as possible. We will investigate the matter together with the carrier and take any necessary actions in accordance with applicable consumer protection laws.

Delivery Delays

If your delivery is significantly delayed beyond the estimated delivery time, we will notify you as soon as reasonably possible whenever feasible.

If you have not received your order within a reasonable time or believe your shipment has been lost, please contact our customer service.

Incorrect Delivery

If you receive the wrong product or your delivery is otherwise incorrect, please contact us as soon as possible so that we can resolve the issue.

Contact Information

Electrolightz Oy
Business ID: 3320935-3

Email: info@dapteri.com

Postal address:
Rantatie 3163
66210 Molpe
Finland